Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author ThemeXpert

    (@themexpert)

    Its perfectly loading here. Which block you have tried?
    Please provide following info:

    1. WP version
    2. PHP version

    Thread Starter MartinBuij

    (@martinbuij)

    Thanks for the quick response!

    WP version: 4.3
    PHP version 5.5.28
    MySQL version 5.6.26.

    I tried it in all blocks….the screen is blank with only a select button.

    Gr. Martin

    Plugin Contributor nadimtuhin

    (@nadimtuhin)

    Hi Martin please provide us following information. Open google chrome console. Then browse to networks tab. Keep the order.

    1. a screenshot after you clicked image button
    2. a screenshot of full console
    3. a screenshot of full network tab
    4. paste the full source code of the onepager editor page (you will need to delete this content from this support thread as soon as we are done)

    How to open console
    https://www.google.com.bd/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=how+to+open+console+google+chrome

    How to open network tab
    https://www.google.com.bd/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=how+to+open+network+google+chrome

    Plugin Contributor nadimtuhin

    (@nadimtuhin)

    My primary guess is there are some notices or warnings that are making the jsons sent for wordpress media library popup invalid.

    Thread Starter MartinBuij

    (@martinbuij)

    Screenshot: http://snag.gy/g1kaJ.jpg

    ?onepager=1	GET	200	document	Other	201 KB	99 ms
    cnss.css?ver=1.0	GET	304	stylesheet	?onepager=1:42	238 B	99 ms
    advanced-responsive-video-embedder-public.css?ver=6.1.2	GET	304	stylesheet	?onepager=1:43	238 B	110 ms
    styles.css?ver=4.2.2	GET	304	stylesheet	?onepager=1:44	238 B	106 ms
    page.css?ver=4.3	GET	304	stylesheet	?onepager=1:45	238 B	105 ms
    links-shortcode.css?ver=4.3	GET	304	stylesheet	?onepager=1:46	238 B	107 ms
    prettyPhoto.css?ver=1.6.1	GET	304	stylesheet	?onepager=1:47	238 B	108 ms
    responsive-page-tester.css?ver=4.3	GET	304	stylesheet	?onepager=1:48	238 B	112 ms
    style.css?ver=1.77	GET	304	stylesheet	?onepager=1:50	238 B	121 ms
    scrollup.css?ver=4.3	GET	304	stylesheet	?onepager=1:49	238 B	120 ms
    wp-socializer-buttons-css.css?ver=2.4.9.8	GET	304	stylesheet	?onepager=1:51	238 B	123 ms
    checkbox.min.css?ver=2.3.10	GET	304	stylesheet	?onepager=1:53	238 B	126 ms
    camera.css?ver=4.3	GET	304	stylesheet	?onepager=1:54	238 B	125 ms
    skeleton.css?ver=4.3	GET	304	stylesheet	?onepager=1:55	238 B	135 ms
    frontend.css?ver=4.3	GET	304	stylesheet	?onepager=1:52	238 B	122 ms
    default.min.css?ver=1.6.1	GET	304	stylesheet	?onepager=1:56	238 B	135 ms
    Plugin Contributor nadimtuhin

    (@nadimtuhin)

    Plugin Contributor nadimtuhin

    (@nadimtuhin)

    Here are two complimentary options you can try though

    1. try disabling some plugins
    2. try changing a theme

    Plugin Author ThemeXpert

    (@themexpert)

    Hey,

    We’ve a private Facebook group you can connect and network with professionals. All our product supports are handled through FB group now for better management.

    If you are interested, please join here https://www.facebook.com/groups/themexpert

    Thanks
    Parvez

Viewing 8 replies - 1 through 8 (of 8 total)

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