Insert into post – nothing happens

  • Resolved edmunek

    (@edmunek)


    3 years, 10 months ago

    I have just installed the Photo Gallery plugin.
    Created first gallery made from 10-20 photos (called it test-gallery)
    I have used the preview from the plugin itself, was happy with how the simple one looks and was about to purchase the Basic package.
    But.. wanted to check how it would behave with more images on my website and if the “Lazy Load” really works as it should (many plugins do not really work as they should) so I attempted to insert the gallery into a page/post – I can use the Add Photo Gallery button and the lightbox with options appear (to select the type of gallery, but somehow does not show which gallery I would like to add), but Insert into post does nothing.
    Why?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter edmunek

    (@edmunek)

    3 years, 10 months ago

    yeah. can’t find why this plugin does not load
    checked on a different website and it loads
    but on my main one, it does not

    • This reply was modified 3 years, 10 months ago by edmunek.
    • This reply was modified 3 years, 10 months ago by edmunek.
    Plugin Support Zhanna Khachatryan

    (@zhannak)

    3 years, 10 months ago

    Hi @edmunek,

    Thanks for your inquiry.

    It is really looking weird on your end.

    Can you please update the plugin to the latest version and check again?

    If the issue persists, please write what page builder you are using, the most probably it has a conflict with it.

    You can try to use a standard WordPress editor or Gutenberg and see whether the issue persists or not.

    Looking forward to hearing back from you soon.

    Thread Starter edmunek

    (@edmunek)

    3 years, 10 months ago

    The builder on that website is wpBakery page builder.
    Disabling it and enabling Gutenberg did not solve the issue.
    on one of my test websites (where Elementor is used) the plugin works, so I can only imaging it is something at wpBakery page builder which would not allow me to use your plugin.
    sadly on the test empty webpage where your plugin allows me to insert gallery into post/page, seems to be very unresponsive with loading 50-100 images at once into the gallery.
    the files are already uploaded but as soon as I am selecting these files to be added to gallery, the faded/black screen comes on, the spinning wheel keeps on going forever (left it for an hour, no luck).
    If I will add images in batches of 10-15, it will allow me to add all images.
    should I open a new ticket about this?
    I am thinking about abandoning wppage bakery builder and moving to completely new builder/theme, so at the same time I am looking for a new gallery plugin for the new website.
    Finally, last question. if a basic or pro package will be purchased, would the functionality of masonry galleries remain with the plugin after a year (based that I am performing a one-off purchase and not extend the support after a year?)

Viewing 3 replies - 1 through 3 (of 3 total)

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