Instagram Carousel not working

  • Resolved tonydjukic

    (@tonydjukic)


    1 year, 10 months ago

    The instagram slider at the bottom of the page isn’t working – we’ve rolled back HT Mega, Elementor and all of the associated add-ons plugins we use to the versions that are on our staging site and the instagram feed still just loads into a grid rather than a carousel.

    https://dcvstaging.wpengine.com/

    The instagram feed works there – the only difference between the two sites is that we’ve been updating Elementor and HT Mega on the live site, which is where the error is. When we roll back, the issue persists.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    1 year, 10 months ago

    Hello @tonydjukic,

    Thank you for reaching out to us.

    We have carefully reviewed your message and the page you shared above.

    Upon reviewing the description of the issue, it seems unusual. That’s why it’s a bit difficult to identify the root cause by simply taking a look at the page.

    Hence, we kindly request you to create a ticket in our dedicated support center.

    Our support team will investigate the issue further and provide an effective solution.

    Best regards,
    On behalf of HT Mega
    Tarek Aziz

Viewing 1 replies (of 1 total)

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