Instagram feed doesn’t work

Viewing 1 replies (of 1 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    2 years, 8 months ago

    Hi @ladel05300,

    Thank you for sharing your valuable feedback.

    I am sorry to hear about the inconvenience you have experienced.

    Respectfully, I would like to inform you that this sort of issue typically arises when the Instagram access token expires.

    I suspect this could be the reason in your case, which is why the Instagram feed stopped working on your website.

    To get rid of such an issue, you need to manually extend the access token. Meaning that the issue is not attributed to our plugin.

    If this is not the case, you can always get in touch with our dedicated support team by creating a ticket in our support center:

    https://wphtmega.com/contact/

    Rest assured, our support team will definitely help you resolve this matter.

    Best regards,
    Tarek

Viewing 1 replies (of 1 total)

The topic ‘Instagram feed doesn’t work’ is closed to new replies.