instagram grid disappeared

  • ubergiada

    (@ubergiada)


    6 years, 9 months ago

    Hi guys,

    I run just a few safe tweaks from your plugin (green ones!) and my instagram grid isn’t showing anymore (you’ll see the empty space in the homepage, bottom left). I’m afraid I mistakely disabled it with other widgets? Is it reversible? It wasn’t a separate widget, was part of the theme CiyaShop. I contacted their staff for support too but would be nice to have feedback from you.

    I deactivated Clearfy for now, hope to solve the issue. Thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Temyk

    (@webtemyk)

    6 years, 9 months ago

    Hi,

    What kind of settings do you enable?

    Thread Starter ubergiada

    (@ubergiada)

    6 years, 9 months ago

    All the ones deemed “safe”, with the green question mark, and I disabled a bunch of widgets (none of them was named or directly referring to instagram). Not my brightest idea I guess.

    Temyk

    (@webtemyk)

    6 years, 9 months ago

    Try to include these widgets back and check whether the instagram feed

    Thread Starter ubergiada

    (@ubergiada)

    6 years, 9 months ago

    well, it says “disable widget” so I tried to put the switch back on OFF, to see if it actually was a reversible thing, but I guess it’s not.

    The widgets are still visible in the widget page, just not showing up in the frontend.

    What exactly does your plugin do when i click on remove widget? Does it delete a folder, uninstall something, put in a bit of code?

    Thread Starter ubergiada

    (@ubergiada)

    6 years, 9 months ago

    i tried to fix it by replacing the widget php file with the original theme zip one, nothing happened

    Thread Starter ubergiada

    (@ubergiada)

    6 years, 9 months ago

    Just one more thing: the theme dev still hasn’t replied but i noticed that on their demo website the widget was blank too yesterday, and now it’s broken

    https://ciyashop.potenzaglobalsolutions.com/shoes/

    so maybe your plugin isn’t involved at all

    Temyk

    (@webtemyk)

    6 years, 9 months ago

    Our plugin hides widgets. If you select OFF the widget will appear again in the admin panel, but it will need to be re-added to the site

    Thread Starter ubergiada

    (@ubergiada)

    6 years, 9 months ago

    The switch is on OFF, and I tried to add it even in new places, like the footer, but it’s still blank.

    Temyk

    (@webtemyk)

    6 years, 9 months ago

    Can be you will find explanation its problems in this topic?

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘instagram grid disappeared’ is closed to new replies.