Use FTP to delete the directory
wp-content/plugins/systasis-gf-infusionsoft-feed
I do not have any more information on the source of that bug. I would have to reproduce it locally.
What version of PHP are you using?
Thanks! Was able to get that remedied with help from the hosting company. They just disabled the plugin from their end. I was able to delete the plugin via FTP.
I’d like to get this installed for my client so I can take advantage of the integration between Gravity Forms and Infusionsoft. Any ideas on how I can avoid the error?
Also, I’m looking for documentation on how to set up the API Goals for conditional tagging, but I saw that your website was down for maintenance. Would love to know how to set that up if possible!
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This reply was modified 7 years, 5 months ago by
mattdguevara.
Yes, they probably just deleted the directory. I’m glad to see the site is back on the air. That’s priority #1
As to why it’s not working: It looks environment specific. I will have to investigate and issue an update over the next few days.
I’m sorry that the plugin isn’t working for you out-of-the-box. It just cannot be installed on that site.
[EDITED TO ADD] The systasis.co site has been under attack, so it’s in maintenance mode. I will reset that in a few days.
Thanks for the very quick response. I look forward to the update and what you discover.
Would you mind going to Gravity Forms settings and sending its system log to me via email?
Thanks!
Hi Matt:
I think your server’s PHP version is too old. From the log you sent:
### PHP ###
Version: 5.4.45 ✘ Recommended: PHP 7.1 or higher.
You’ll have to contact your hosting company to upgrade PHP; it’s below the minimum supported version for this plugin. WordPress should’ve refused to install the plugin based on the minimum version specified in the plugin’s readme.txt file:
Requires PHP: 5.6
I’ll have to investigate that issue.
