Do you have a URL we could look at? It sounds like you don’t have the server configured to read the php files, however, I’d like to verify it for you.
Dear Tim,
I seem to be having the same issue as the original poster. my url is http://www.staceyjune.com any chance you could take a look for me too?
Many thanks!
I am having the same issue as well…I am totally lost.
I have the same issue with my website.
Hey everyone,
Per the forum guidelines, it’s considered impolite to interrupt someone’s thread. If you start your own threads in the forum, one of us is more than happy to look into your problems. Thanks!
Thread Starter
SHOCH
(@shoch)
Hi Tim,
The URL is http://www.oldchinahand.com.hk
The server is running PHP 5.2.17
Thanks for looking into this.
You want to verify a few things. Make sure you’ve uploaded the files to the punlib_html folder and not in a subfolder, if you want WordPress on the main domain. Also, make sure the domain is pointed to your hosting account. I looked around and didnt see an installation of WordPress.
Thread Starter
SHOCH
(@shoch)
I assume you mean public_html? It’s definitely there.
I accessed the install.php via FTP and I get the following;
<h2>Error: PHP is not running</h2>
<p>WordPress requires that your web server is running PHP. Your server does not have PHP installed, or PHP is turned off.</p>
I checked with my provider and apparently I’m running PHP 5.2.17 which I am assured is a greater version than 5.2.4, is this correct?
Thread Starter
SHOCH
(@shoch)
Hi, I’ve just managed to install the WordPress in public_html by first removing all files that were in there by default and then re-uploading all the WordPress files. This ends days of frustration. Tim, thanks so much for your help.
Yes, 5.2.17 is greater than 5.2.4
Sorry for the typo, yes I indeed meant the public_html folder. I”m glad you were able to resolve your issues.
