Install Wizard not completing

  • Resolved pelgrimrat

    (@pelgrimrat)


    3 years ago

    Dear members of the support forum.

    I am trying to configure the MonsterInsights plugin through the install wizard. I already created a G4 property in Google Analytics for the website.

    However, during the final step of the setup wizard (Finalizing Authentication:), it keeps going back to step 1 (Which category best describes your website?).

    I have tried again many times. Are any of you familiar with this problem? It drives me nuts!

    Any help will be much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter pelgrimrat

    (@pelgrimrat)

    3 years ago

    Resolved.

    The issue was with the hosting provider. I had to open firewall ports. After that, no issue.

    Plugin Support Michelle D.

    (@devmich)

    3 years ago

    Hi @pelgrimrat, 

    Thanks for reaching out! I’m so sorry for the authentication issues, but am glad to hear you were able to resolve it with your hosting provider 🙂

    We appreciate the update, as it’s helpful to know for future instances. If you’d like more help with MonsterInsights, please feel free to reach out again.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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