Installation Error – PCLZIP_ERR_MISSING_FILE on Plugin Update

  • Resolved Changezi Khan

    (@changezik42)


    1 year, 7 months ago

    Hello,
    I’m encountering an issue when trying to install or update the UpdraftPlus plugin on my WordPress site. Every time I attempt the installation, it fails, and I receive the following error:

    PCLZIP_ERR_MISSING_FILE (-4): Missing archive file /tmp/updraftplus.1.24.6.zip

    It seems that the plugin gets deleted or is not fully installed during the process. I’ve tried multiple times but keep running into this error.

    Could someone please guide me on how to resolve this?

    Thank you in advance.

    • This topic was modified 1 year, 7 months ago by James Huff.
    • This topic was modified 1 year, 7 months ago by James Huff. Reason: redundant link removed

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support vupdraft

    (@vupdraft)

    1 year, 7 months ago

    Can you check how much space you have on your hosting account.

    Whenever I have experienced this sort of issue before it has always been down to not having enough hosting quota.

    Thread Starter Changezi Khan

    (@changezik42)

    1 year, 7 months ago

    Everything is fine with disk usage and available space. Some of my friend suggested, it’s because temp folder permission issue. But that is not the issue. other thing are being written and read without any problem.

    Plugin Support vupdraft

    (@vupdraft)

    1 year, 7 months ago

    Can you try the following

    1. Go to Your wp-content folder. You can access the wp-content folder by using a file manager on your hosting or using FTP. The location will be domain/wp-content (where domain is the website domain name)
    2. When you are in wp-content create new folder under wp-content and call it temp.
    3. Download your wp-config file from your server to your computer. This is just in case you make a mistake and have a backup which you can quickly restore. Open the wp-config file and search for the following line of code.

    if ( !defined(‘ABSPATH’) ) define(‘ABSPATH’, dirname(FILE) . ‘/’);

    1. Add following line of code after that line.

    **/Set WordPress temporary directory / define(‘WP_TEMP_DIR’, ABSPATH . ‘wp-content/temp’);

    1. Save the wp-config.php file. If you edited it on your PC upload it to the website
Viewing 3 replies - 1 through 3 (of 3 total)

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