Installation failed

  • Resolved intrepidscout

    (@intrepidscout)


    9 years, 4 months ago

    The plug-in would not install through the WordPress control panel. Error message: Installation failed: Could not copy file. nextgen-gallery/products/photocrati_nextgen/modules/nextgen_addgallery_page/static/plupload-2.1.1/jquery.plupload.queue/css/jquery.plupload.queue.min.css

    Other plugins on my system are working fine, so the problem isn’t the folder.

Viewing 1 replies (of 1 total)
  • Plugin Contributor photocrati

    (@photocrati)

    9 years, 4 months ago

    @intrepidscout – Something in the WordPress update failed at some point leaving that file behind. You will have to manually remove the /nextgen-gallery/ folder from under /wp-content/plugins/ then you will be able to re-install and reactivate the plugin (as though you were installing it for the first time); this will not affect your current images, galleries, albums etc. once the plugin is re-activated.

    Thanks!

    – Cais.

Viewing 1 replies (of 1 total)

The topic ‘Installation failed’ is closed to new replies.