Installation failed: Download failed. cURL error 60: *No access to server*

  • thedonecollective

    (@thefreelancerfriend)


    8 months, 3 weeks ago

    Here is a prickly one. I’m getting the cURL error when trying to update anything on this site. The issue is, we don’t have access to the hosting server.

    I have requested a domain transfer so that I can host it on my siteground account – but we’re not sure if that will eventuate.

    Currently on wordpress version 5.2.18 and theme twenty nineteen (also out of date and un-updateable)

    What to do? Is there a way to just chuck it in the too hard bucket (delete) and start again without server access?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Candra O.

    (@candraoc)

    8 months, 3 weeks ago

    Yeah, I think the hosting provider might be blocking or limiting curl requests, especially if you’re hitting external endpoints or using outdated TLS/SSL libraries. Some hosts have tighter firewall rules/ bot protection (like Imunify360) that can quietly block certain automated curl calls without showing much in error logs

    You can contact the hosting provider to see if curl access is restricted at the server or firewall level. try poking the host first, they might just need to lift a small restriction

    If that doesn’t work, you may consider moving WordPress. You can use tools such as WP All in One Migration, Updraft Plus, etc.

    Akramul Hasan

    (@wpfy)

    8 months, 3 weeks ago

    Hi,

    Since you don’t have server access and are running into cURL errors and major update issues, you’re quite limited in what you can do for now. If the domain transfer to your SiteGround account goes through, you’ll have much more control and can rebuild or fix things properly.

    If the transfer doesn’t happen and server access isn’t possible, it’s reasonable to consider starting fresh elsewhere. Without server access, there’s really no reliable way to fix these deep errors or even cleanly delete the old site.

    For now, I’d recommend waiting to see if the domain transfer is successful—then you can decide whether to repair or just rebuild the site on a host you control.

    Mridul Goswami

    (@mridulgoswami)

    8 months, 3 weeks ago

    Hey there, your frustrations is understandable.

    Assuming you have access to the wp-admin, you can start by taking up a backup.

    Depending on the type of website your have, if there is not too much data, you can try backup plugins available. Most of the websites can get benefits from free tier of these plugins. In case your website in big in terms of disk size you might have to go for a premium plan of these plugins.

    You can then create a fresh website on server and import the backup there.

    For more details I suggest you check out this topic https://ww.wp.xz.cn/support/topic/moving-my-site-to-new-host/

Viewing 3 replies - 1 through 3 (of 3 total)

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