installation failed:destination folder already exist

  • ejissajk

    (@ejissajk)


    5 years, 10 months ago

    installation failed:destination folder already exist
    i try to install the plugin but it shown this message because previously my page is down and reinstall the back up

    The page I need help with: [log in to see the link]

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  • Rominna Patiño

    (@rominnapat)

    5 years, 9 months ago

    Hi!

    This occurs because the plugin folder already exists within wp-content / plugins. Try to access via ftp and delete the folder that corresponds to the Insert Headers and Footer plugin, then try to install it again. Before doing all this please make a backup copy of your files

Viewing 1 replies (of 1 total)

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