Installation gets Internal Error

  • itorres008

    (@itorres008)


    9 years ago

    Install gets Internal Error

    – I have made a fresh install of WP in GoDaddy with the primary purpose of using the Participants Database plugin. WP installation went well, installed and customized a theme. I have a deluxe Windows Server plan running IIS.
    – When I went to install the plugin I got the following error after a minute or two.
    Installation failed: 500 Internal Server Error <!–[if lte IE 6]><![endif]–> Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error. More information about this error may be available in the server error log. Web Server at itsolutionspr.com <!– – Unfortunately, Microsoft has added a clever new – “feature” to Internet Explorer. If the text of – an error’s message is “too small”, specifically – less than 512 bytes, Internet Explorer returns – its own error message. You can turn that off, – but it’s pretty tricky to find switch called – “smart error messages”. That means, of course, – that short error messages are censored by default. – IIS always returns error messages that are long – enough to make Internet Explorer happy. The – workaround is pretty simple: pad the error – message with a big comment like this to push it – over the five hundred and twelve bytes minimum. – Of course, that’s exactly what you’re reading – right now. –>

    – Button that used to say “Install” now says “Update Failed”
    – Installed Plugins page in WP shows it’s Installed and pending Activation
    – At first I didn’t try to activate it since it seems to me it probably didn’t complete the installation correctly.
    – I deleted the plugin from WP and tried instalation again getting the same results.
    – I click “Edit” under the plugin on the Installed Plugin page and I can see the code in there, apparently complete
    – Clicking activate gets me internal error again. This:
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    – The plugin nevertheless shows status of active, since it has a link to “Deactivate”. I also see the meu options for Participants Database (List, Add, Manage, Import, etc)
    – However, I’d like to find out if there has been a major problem in the installation that will explode later on after I set up the whole system. How can I verify the installation?
    – Any help appreciated. Thanks.

    • This topic was modified 9 years ago by itorres008.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Roland Barker

    (@xnau)

    9 years ago

    Without some clue as to the specific problem, it will be hard for me to be of much help. Did you ask GoDaddy to take a look at the logs to see if there was an an error logged that is causing the problem?

    This can be caused by a PHP error, but it’s more likely a server caching issue or corrupted plugin files.

    Thread Starter itorres008

    (@itorres008)

    9 years ago

    Thanks. I’ll see if GD can do that.

Viewing 2 replies - 1 through 2 (of 2 total)

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