Hi,
This could be because of a wrong system time.
Softaculous uses PHPs time functions which is the servers time.
Please ask your host to check the time of the server.
Regards,
Softaculous Team
I’m having problems with Softaculous as well. Theme upload options aren’t showing up on the blog dashboard. I’ve followed the WP instructions exactly using the CPanel to upload zip files of themes, then extracting them. When i refresh my page, still only the basic 2011 theme. The message under available themes says: Only the current theme is available to you. Contact the administrator for information about accessing additional themes.
I AM the administrator and I’ve been trying to upload themes for hours. This is ridiculous. Is it better to bypass Softaculous and just go to the WP site and download from there? This is wasting a lot of precious time! Not a happy camper. Where is the usual link to click on that takes me to the WP Themes page?
And while I’m at it when I click on Tools —> Import, I get the message:
No importers are available.
Why wouldn’t the theme importer and content importer be a standard part of this installation?
Hi,
Did you extract the theme properly ?
The folder might be in the extracted folder.
e.g. I just downloaded the easel.2.0.7.zip and extracted it.
It created a folder easel.2.0.7 which had a folder “easel”
The easel folder must be in the /path/to/wordpress/wp-content/themes
It will work.
Also no feature is disabled by Softaculous. Its the default installation package itself.
This is where it is located right now
public_html/wp/wp-content/themes/newstone
still no importer available. I have installed, uninstalled, and re-installed softaculous 3 times. where is the importer? There is nothing under the Tools menu except this
Help
Import
If you have posts or comments in another system, WordPress can import those into this site. To get started, choose a system to import from below:
No importers are available.
Can you give me a list of the files inside :
public_html/wp/wp-content/themes/newstone
Also it would be fast if you opened a support ticket with us with the FTP details.
How do I open a support ticket with you?
Thank you.
I’ll post there instead of here.
Hi,
After checking your site, you had installed it on a “https://” url accidentally and you didnt have a SSL Cert. This was causing the issue.
The solution was posted in the ticket you had opened with us.
I would just like to add it wasnt a softaculous issue 🙂
