• Resolved hopefulness

    (@hopefulness)


    Hello

    I have multiple WordPress sites on my host. I always update all themes and plugins without any problem. When I wanted to update my wordpress to wordpress-5.4, it doesn’t work

    Downloading update from https://downloads.wp.xz.cn/release/wordpress-5.4-no-content.zip…
    
    The authenticity of wordpress-5.4-no-content.zip could not be verified as no signature was found.
    
    Unpacking the update…
    
    Verifying the unpacked files…
    
    Preparing to install the latest version…
    
    Enabling Maintenance mode…
    
    Copying the required files…
    
    Disabling Maintenance mode…
    
    Could not create directory.: wp-includes/css/dist/block-directory
    
    Installation Failed

    Now, My website isn’t working

    
    This page isn’t working
    URL is currently unable to handle this request.
    HTTP ERROR 500
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter hopefulness

    (@hopefulness)

    I deactivated all Plugins (Renamed the plugins folder to something else) and Re-uploading Core Files (overwrite wp-content and wp-includes)

    How can I to Fix Currently unable to handle this request? (HTTP Error 500)

    Moderator t-p

    (@t-p)

    Re-uploading Core Files (overwrite wp-content and wp-includes)

    Why wp-content folder?

    Try MANUALLY updating. Download WordPress again and unzip it, and use that to copy up. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. (NOTE: do not delete the wp-content directory or your wp-config.php file). Please read the Manual Update directions first.
    Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups! See https://ww.wp.xz.cn/support/article/wordpress-backups/

    If you have done that then deal with the 500 error as follows:

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Thread Starter hopefulness

    (@hopefulness)

    Hello

    I think .htaccess and wp-config.php is correct.

    I deleted the old wp-includes and wp-admin directories and uploaded the new wp-includes and wp-admin directories.

    I uploaded the new wp-content directory. (overwritten by new files) and deactivated all Plugins (Renamed the plugins folder to something else)

    The problem still occurs

    Thread Starter hopefulness

    (@hopefulness)

    Hello

    I found a backup and the problem was solved.

    Anyway, I don’t know what the reason was for this problem!

    Moderator t-p

    (@t-p)

    Glad its sorted 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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