Installed, connected to WP.com not working

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    13 years ago

    Could you post your site URL here, so I can have a look?
    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Could you also let me know if you receive a specific error message when trying to connect Jetpack to your WordPress.com account?

    Thank you.

    Thread Starter BevG

    (@theraggededge)

    13 years ago

    Yep, no problem: http://abstractedly-yours.co.uk

    There’s no error message when connecting to WP.com – it says all is well 🙂

    On my dashboard, I just have “Site Stats” bar but the stats don’t load.

    Thanks.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    13 years ago

    Your Jetpack connection seems to be broken at the moment.

    Can you please try installing the Jetpack Compatibility Plugin so we can see some additional information from your site?

    1) Download the plugin from http://plugins.svn.ww.wp.xz.cn/jetpack/branches/jetpack-compatibility-test.zip
    2) Upload the plugin to your site via Dashboard -> Plugins -> Add New.
    3) Activate the plugin and go to Plugins -> Jetpack Compatibility Test.
    4) Click the “Select All” button.
    5) Send us the test results via this contact form:
    http://jetpack.me/contact-support/

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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