It could be the mime-type on your hosting provider doesn’t allow downloads of PHP files. Our test on Firefox (61.0.2) shows it to be working. You might try going to the Package > Details page then in the General section see if you can “Right Click” on the installer.php file from that section and see if it allows for the download. If that doesn’t work then you have a few options:
1. Contact your host and see if they will allow PHP files to be downloaded
2. FTP to your wp-snapshots directory and download the file directly.
Let me know if that helps~
i don’t want it to be downloaded i want it to run the configuration page of the installer.php so i can get my website up and running
Hey @youseftantawi,
If you want to submit a support ticket for this issue I can have a closer look at your setup. Please provide a link to this thread when submitting the ticket.
Thanks~
