/installer.php page doesn’t work

  • Resolved jasmiendd

    (@jasmiendd)


    8 years, 2 months ago

    Hello,

    I am trying to duplicate a current website to a new website. But that new website already has wordpress.
    I have created the packages and uploaded them in our filezila. This all works well. But when I try the next step, upload the website into the installer.php, I receive the message the page cannot be found (see link in attachment).

    Is this because the website has already a wordpress package? Or is there another cause? What can we do about it?

    Best regards,
    Jasmien

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Cory Lamle

    (@corylamleorg)

    8 years, 2 months ago

    I would recommend removing or backing up all the files in the correct site to another location and place the installer and archive into an empty folder to avoid any possible file collisions.

    Hope that helps~

    Thread Starter jasmiendd

    (@jasmiendd)

    8 years, 2 months ago

    Hello Cory,

    Thanks for the help. I have tried to do so, but still have the samen problem..

    Cory Lamle

    (@corylamleorg)

    8 years, 1 month ago

    Hey @jasmiendd,

    If you want to submit a support ticket for this issue I can have a closer look at your setup. Please provide a link to this thread when submitting the ticket.

    Thanks~

Viewing 3 replies - 1 through 3 (of 3 total)

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