Installing New BB Version Today Broke it?

  • Resolved rparent6

    (@rparent6)


    10 years, 7 months ago

    I just updated the Beaver Builder Plugin (Lite) this morning and after I did, I lost the Page Builder and Beaver Builder no longer opens.

    If I log in, then go to either Visit Site or Appearance -> Customize, it opens the page builder and it asks me to log in again (session doesn’t appear to be carrying?).

    After logging in, the correct login doesn’t work. I have to un-cache and add a query string at the end of the url (?t=123) and ctrl+f5 a couple times, then I can log back in. Then same thing happens. I can make edits in the back end here, but when I try to make edits when viewing the front end it no longer works.

    Tested in Mozilla / Chrome / Safari and same thing across all of them. I disabled the only other 2 plugs I have on this – “Contact Form 7” and “Font Awesome Integration” and it did not fix the issue. I tried to de-activate BB and re-activate and that didn’t work, and I tried to un-cache it from it’s own settings and that didn’t work either.

    Any idea what’s going on?

    https://ww.wp.xz.cn/plugins/beaver-builder-lite-version/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter rparent6

    (@rparent6)

    10 years, 7 months ago

    Nevermind I fixed it – in PHPMyAdmin in my database under wp_options I had to change the siteurl to include the WWW. The re-direct between the admin (non-www) and the actual website (re-directs to WWW) was causing the issue.

    Just in-case anyone has the same issue.

    Plugin Contributor Robby McCullough

    (@robbymccullough)

    10 years, 7 months ago

    Hey rparent6! It sounds like your caching setup may be causing a conflict. Could you try disabling caching completely and see if that fixes the issue? When possible, it’s always best to develop sites with no caching as it can cause issues.

    Thread Starter rparent6

    (@rparent6)

    10 years, 7 months ago

    I fixed it – it had to do with the database settings in PHPMyAdmin. The “siteurl” field didn’t have the WWW, the front end was being forwarded to the WWW. So when I went to “customize”, the re-direct messed up the session.

    Not sure if the update this morning caused it to not actually function (it was working fine before with the inproper settings), or just a coincidence. Either way, that was the fix.

    If something similar comes up in the future, that may be the reason. And you’re right, I should just disable caching when developing.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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