Installing sitekit

(@fremdawg)

Sure, here is our site health information below. I inquired with our host and they said they do have a firewall in place, I don’t know if that is the source of the issue or not. We haven’t run into problems with other plugins.

WP-Engine is asking for an IP address or user agent so they can check to see if their firewall is getting in the way.


### wp-core ###

version: 5.3.2
site_language: en_US
user_language: en_US
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 436
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /nas/content/live/redfinstaging
wordpress_size: 727.06 MB (762375907 bytes)
uploads_path: /nas/content/live/redfinstaging/wp-content/uploads
uploads_size: 10.01 GB (10750787182 bytes)
themes_path: /nas/content/live/redfinstaging/wp-content/themes
themes_size: 304.01 MB (318772728 bytes)
plugins_path: /nas/content/live/redfinstaging/wp-content/plugins
plugins_size: 113.93 MB (119463350 bytes)
database_size: 246.59 MB (258573106 bytes)
total_size: 11.37 GB (12209972273 bytes)

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: Astra Child (astra-child)
version: 1.0.1
author: Brainstorm Force
author_website: http://wpastra.com/about/
parent_theme: Astra (astra)
theme_features: astra_hooks, align-wide, automatic-feed-links, title-tag, post-thumbnails, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, amp, widgets, menus
theme_path: /nas/content/live/redfinstaging/wp-content/themes/astra-child

### wp-parent-theme ###

name: Astra (astra)
version: 2.2.1
author: Brainstorm Force
author_website: https://wpastra.com/about/
theme_path: /nas/content/live/redfinstaging/wp-content/themes/astra

### wp-themes-inactive (5) ###

_r_e_d_f_i_n_: version: 1.0.0, author: Kyle Alm
RedFin: version: 1.0.0, author: Stephen Scaff of Urban Inlfuence
Twenty Fifteen: version: 2.5, author: the WordPress team
Twenty Seventeen: version: 2.2, author: the WordPress team
Twenty Sixteen: version: 2.0, author: the WordPress team

### wp-mu-plugins (7) ###

Force Strong Passwords - WPE Edition: version: 1.6.4, author: Jason Cosper
Health Check Troubleshooting Mode: author: (undefined), version: 1.7.0
Stop htaccess rewrites: version: 0.1.0, author: wpengine
WP Engine Seamless Login Plugin: version: 1.3.0, author: WP Engine
WP Engine Security Auditor: version: 1.0.8, author: wpengine
WP Engine System: version: 3.2.2, author: WP Engine
WP Migrate DB Compatibility: version: 1.2, author: Delicious Brains

### wp-plugins-active (28) ###

Accelerated Mobile Pages: version: 1.0.9, author: Ahmed Kaludi, Mohammed Kaludi
Advanced Custom Fields PRO: version: 5.7.6, author: Elliot Condon (latest version: 5.8.7)
Astra Pro: version: 2.2.4, author: Brainstorm Force
Classic Editor: version: 1.5, author: WordPress Contributors
Co-Authors Plus: version: 3.4.2, author: Mohammad Jangda, Daniel Bachhuber, Automattic
Disable Comments: version: 1.10.2, author: Samir Shah
Elementor: version: 2.8.3, author: Elementor.com
Elementor Pro: version: 2.8.3, author: Elementor.com
Google Apps Login Premium: version: 3.2.1, author: Dan Lester (latest version: 3.2.2)
Health Check & Troubleshooting: version: 1.4.2, author: The ww.wp.xz.cn community
MonsterInsights - Dimensions Addon: version: 1.3.0, author: MonsterInsights Team
MonsterInsights - Google Optimize Addon: version: 1.2.1, author: MonsterInsights Team
MonsterInsights - Page Insights Addon: version: 1.3.0, author: MonsterInsights Team
MonsterInsights Pro: version: 7.10.2, author: MonsterInsights
Multiple Roles: version: 1.2.0, author: Florian TIAR
Publish to Apple News: version: 2.0.3, author: Alley
PWA for WP: version: 1.7.4.4, author: Magazine3
ShortPixel Image Optimizer: version: 4.15.3, author: ShortPixel
Site Kit by Google: version: 1.1.4, author: Google
Tableau Plugin: version: 1.0, author: Julie Repass
TablePress: version: 1.10, author: Tobias Bäthge
Term Management Tools: version: 1.1.4, author: scribu
User Role Editor: version: 4.52.2, author: Vladimir Garagulya
WordPress Importer: version: 0.6.4, author: wordpressdotorg
WP Mail SMTP: version: 1.8.1, author: WPForms
WP Rocket: version: 3.4.3, author: WP Media
Yoast SEO: News: version: 12.4, author: Team Yoast
Yoast SEO Premium: version: 12.8, author: Team Yoast

### wp-plugins-inactive (4) ###

Coming Soon Page & Maintenance Mode by SeedProd: version: 5.1.0, author: SeedProd
Contact Form 7: version: 5.1.6, author: Takayuki Miyoshi
Export Post Info: version: 1.1.0, author: Apasionados
Google Analytics for WordPress by MonsterInsights: version: 7.10.2, author: MonsterInsights

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1687
imagemagick_version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 http://www.imagemagick.org
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 38 MB
	imagick::RESOURCETYPE_DISK: 1073741824
	imagick::RESOURCETYPE_FILE: 6144
	imagick::RESOURCETYPE_MAP: 512 MB
	imagick::RESOURCETYPE_MEMORY: 256 MB
	imagick::RESOURCETYPE_THREAD: 24
gd_version: 2.2.5
ghostscript_version: unknown

### wp-server ###

server_architecture: Linux 5.0.0-1026-gcp x86_64
httpd_software: Apache
php_version: 7.3.12-1+ubuntu18.04.1+deb.sury.org+1 64bit
php_sapi: apache2handler
max_input_variables: 1000
time_limit: 3600
memory_limit: 512M
max_input_time: 3600
upload_max_size: 50M
php_post_max_size: 100M
curl_version: 7.58.0 OpenSSL/1.1.1d
suhosin: false
imagick_availability: true
server-headers: 
	server: nginx
	content-type: text/html; charset=UTF-8
	content-length: 34503
	link: Array
	content-encoding: gzip
	x-powered-by: WP Engine
	nr-enabled: 0
	expires: Wed, 08 Jan 2020 17:18:48 GMT
	cache-control: max-age=0, no-cache, no-store
	pragma: no-cache
	date: Wed, 08 Jan 2020 17:18:48 GMT
	vary: Accept-Encoding
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.27-30-log
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $

### wp-constants ###

WP_HOME: https://www.redfin.com/blog
WP_SITEURL: https://www.redfin.com/blog
WP_CONTENT_DIR: /nas/content/live/redfinstaging/wp-content
WP_PLUGIN_DIR: /nas/content/live/redfinstaging/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

This reply was modified 6 years, 5 months ago by fremdawg.

Plugin Support

(@jamesosborne)

@fremdawg Thanks for the update. Are you in a position to attempt setup with some of your plugins temporary deactivated? While I am not familiar with all the plugins you can check with the below deactivated:
– Google Apps Login Premium
– Google Optimize Addon
– Multiple Roles

If you have any other WordPress sites on the same host you can also check Site Kit setup with any of those sites to confirm it’s not a hosting environment issue?

Thread Starter

(@fremdawg)

Just those 3 could be the problem?

The weird thing is the URL for sitekit after I try signing in is “https://www.redfin.com/blog/wp-admin/admin.php?notification=authentication_success&page=googlesitekit-splash”. WHich implies it was successful, but something else happened.

This reply was modified 6 years, 5 months ago by fremdawg.

Plugin Support

(@jamesosborne)

@fremdawg I’m not certain what the problem could be, it may require some more troubleshooting. I will install some of the same extensions you have and try to recreate the same issue from my side.

Plugin Support

(@jamesosborne)

@fremdawg I am unable to replicate the same issue from my side with the following plugins activated:
– Google Apps Login
– Multiple Role

I noticed the Google Optimize Addon is a Monster Insights add on. With the Google Apps Login plugin I only tested with the standard version, not the premium.

If you want to check with WP Engine the user agent is set to Site Kit by Google/1.0. If you have ModSecurity enabled also it may be impacting setup. Do you have any other sites hosted with the WP Engine you can check with?

Thread Starter

(@fremdawg)

So with the new update (1.2) I was able to progress one step further. It’s authenticated, but when I go to my dashboard I get the following error “Cannot read property ‘call’ of undefined in Unknown in Suspense in t in t”.

I’ve already uninstalled/reinstalled site kit and I’m getting the same error. Any ideas?

Plugin Support

(@jamesosborne)

@fremdawg Can you attempt setup using a browser incognito window or clear your cache before checking again?

Thread Starter

(@fremdawg)

Just tried in incognito and I’m back to the original problem where the URL says authentication_success but the page still shows the sign in with Google.

Plugin Support

(@jamesosborne)

@fremdawg Thanks for the perseverance. Do you have any other WordPress sites hosted on the same server you can check setup with? It would be interesting to see if the same issue arises on another site using the same hosting environment.

Renee Johnson

(@reneesoffice)

@fremdawg I’m following up on your support topic to see how things are. I’ve attempted setting up the plugin at WP Engine without issue. I’m not sure if there were particular security measures in place for your site that could be affecting, but were you able to test with another website to confirm?

Plugin Support

(@jamesosborne)