Installing this plugin breaks woocommerce

Hi Szymon,

This is most likely due to insufficent PHP memory limits which is easily solved by raising it. The more modules you have installed and activated, the more memory is required and when the limit is exceeded, odd stuff can happen like what you describe.

You can check the current PHP memory limit under WooCommerce > System Status > WordPress Environment > WP Memory Limit and here are two resources that explain how to raise it:

– http://codex.ww.wp.xz.cn/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
– https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

After checking that and if that doesn’t solve it, please let me know.

Cheers

Ok thanks, yes that should be enough. As the issues you describe don’t normally appear this would be something specific to your installation. It can be a plugin conflict and there could be errors that cause what you see.

Enable debugging in wp-config.php by adding these lines:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

This will make any errors or warnings appear in your site’s wp-content/debug.log (the file will be created automatically if it doesn’t exist). See more about debugging here https://make.ww.wp.xz.cn/support/handbook/appendix/using-wp_debug/

If anything comes up in the debug.log it will give pointers to where the conflict arises.

You should also disable any non-essential plugins and check if the issues still persist.

I hope that helps, please post if you see anything in the debug.log or if you discover any conflict with other plugins.

That’s odd, thanks for checking. That coupons don’t work can’t be related to the plugin directly and an internal server error happens when the server is trying to attend to a request but something goes wrong, e.g. memory … This would require a closer look at your setup but as per the Forum Welcome, it’s not allowed to ask for access here. If you would like us to have a closer look at your site, please post on the free plugin support page here http://www.itthinx.com/plugins/affiliates/ and please include a link to this conversation.

The 500 is related to a Google Analytics call.

"NetworkError: 500 Internal Server Error - http://excelw30dni.pl/koszyk/"
/koszyk/
ReferenceError: ga is not defined
ga("require", "ec", "ec.js");

This could be related to the plugin that is producing the PHP notices in your debug.log : http://ww.wp.xz.cn/plugins/enhanced-e-commerce-for-woocommerce-store/ – it seems that there is a conflict between that plugin and Affiliates. Please try to disable that plugin and the issue should go away.

Can you please also check the apache error log and try with a default theme?

Ok thanks, maybe you can set up a test site instead. In any case, this would really require a closer look at your setup.

In order to avoid violating the directions in the Forum Welcome and if you would like us to have a closer look at your site, please post on the free plugin support page here http://www.itthinx.com/plugins/affiliates/ and please include a link to this conversation.

It seems that in your setup this won’t work and given that there are limitations on how far we can go into looking into the causes if these issues on your site, I would recommend you should try another solution. Feel free to get back on the plugin support page I’ve indicated to you if you need support that goes beyond what can be offered here.