Hello!
We’re terribly sorry you’ve faced this issue with the plugin. Unfortunately, support is no longer provided for this plugin, due to the development of higher priority areas. We apologize on behalf of our entire Elfsight team!
You can continue using Instashow widget in Elfsight Apps version – https://elfsight.com/instagram-feed-instashow/. Our Support Team is ready to help you with the seamless migration of your widget data. We guarantee to help you as soon as you contact us.
We apologize for any inconvenience and thank you for your understanding!
Best regards,
Elfsight Team
Hello, the same thing is happening on several of our sites. We’ve purchased the plugin so we can have support. Your post says the plugin isn’t supported anymore. Will you be providing us a refund so we can purchase a plugin that works?
Thanks,
Robb
Hello!
Our apologies for the long wait!
There should be no problems with the paid version because only support for the free WordPress plugin is no longer provided. Most likely, you are faced with local issues.
If you bought the СodeСanyon plugin, please write here: https://elfsight.ticksy.com/submit/#100003625
If you use Elfsight Apps, then contact us here: https://help.elfsight.com/
We’ll be glad to help you!
Best regards,
Elfsight Team
