Integrate with WPForms
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We use WPForms Builder to create our contact forms. How do we integrate it with Benchmark Lite plugin? We need to ensure we receive the contact notifications. We do have a Benchmark account.
Your Q/A regarding integrating with forms like Contact 7 says “The plugin does not directly use any form frameworks other than native Benchmark Email signup forms. As with most WordPress projects, you can bridge the two together with custom code. We’ve assembled an example based on Contact Form 7. Install the Code Snippets plugin, import the sample code file, edit the code snippet to change the list ID mappings within the code and tailor the form field names to match your form (or visa-versa), then enable the code snippet and test.”
BUT the sample code file is unavailable and the instructions are are rather confusing.
Thanks
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Hi @valgee thanks for the clarification.
So what I’m hearing is that your WPForms form(s) isn’t/aren’t sending admin notifications to the correct address or those emails are not routing properly through your WordPress mail function.
Benchmark Email is an email marketing service (EMS). It doesn’t route your WordPress emails “transactional emails”. SendGrid offers transactional emails, and from what you mentioned it sounds like you are no longer using them.
Most WordPress hosts offer built-in transactional email service, but deliverability may not great, depending on which service they offer and how well they authenticate with your domain (DKIM, SPF). Contact your hosting to see what option(s) they may have for you.
Perhaps you need a new transactional email service? If so, MailGun is popular. Also, you can check out the freemium plugin WP Mail SMTP as they have loads of transactional email service options in there and the respective documentation on how to connect your service of choice. That plugin connects WordPress to one of them, but some do have their own direct plugins as well.
You can even use SMTP protocol to route emails from your website through your mailbox exchanger service (MX) (e.g. Gmail, Office365, etc.), but mailbox services lack many of the features that transactional email services have, such as reporting. That may be an option for smaller and non eCommerce sites.
Lastly, consider the plugin WP Mail Logging to save copies of all transactional emails – at least until you’re confident that the system is working properly.
I wish you well with your journey on WordPress transactional emails. I’ll close this ticket out as no longer related to the Benchmark Email Lite plugin since it’s purely an EMS.
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