Hi @satollo – thanks for reaching out.
Please be advised: another important setting is that you will need to set the Cookie name to the Trigger settings to be able to make it work. See this screenshot from my test site: https://share.getcloudapp.com/o0uQNWrv
If you have set that up correctly, then may I ask, do you have any caching plugins active on your site? If so, then please could you try to purge/clear all caching plugin and browsers cache to see if that helps you with your issue?
Additionally, you can check out this documentation regarding Why My Popup Keeps Opening. This will give you more insights.
If that helps, then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.
Otherwise, for us to assist you further with your issue, you will need to escalate it directly to our HelpScout support desk. Check out this link: https://wppopupmaker.com/support/ Thank you.
Hi, Maria, thank you for your explanations. Can you address me to someone to talk with for a possible integration with Newsletter plugin so our form submission can be recognized to set the popup cookie?
Feel free to continue the discussion at stefano (at) thenewsletterplugin.com or forward my address to who is in charge of that topic.
Thank you very much, Stefano.
Hello @satollo – I will now forward this to our lead developer and we will reply to your ticket as soon as we can.
Thank you for your patience.
@satollo – We would love to work that out with you, the best way would be to mimic these here, but we are happy to add it on our end if you want to fill in the blanks.
You are mainly looking to implement this Interface in PHP: https://github.com/PopupMaker/Popup-Maker/blob/master/classes/Interface/Integration/Form.php
Here are some examples, some more elaborate than others depending on the extent of whats needed: https://github.com/PopupMaker/Popup-Maker/tree/master/classes/Integration/Form
—
Second if you submit using AJAX, and have success events in JS, you can hook in our post submission routines to automate everything in 2 directions: https://github.com/PopupMaker/Popup-Maker/blob/master/assets/js/src/integration/wpforms.js
More examples of those here: https://github.com/PopupMaker/Popup-Maker/tree/master/assets/js/src/integration
—
If your form doesn’t use AJAX and just submits over a page refresh, you can see the way to handle that in the following:
– https://github.com/PopupMaker/Popup-Maker/blob/master/classes/Integration/Form/GravityForms.php
– https://github.com/PopupMaker/Popup-Maker/blob/master/classes/Integration/Form/WPForms.php
as well as 1 or 2 others.
If you need further help, you can send me an email or dm me on twitter / Facebook (@daniel_iser).
Lastly if you want, submit it as a PR and we can do a post on our blog and social/email.
