Thread Starter
shauny
(@shauny)
I can provide a copy of the plugin for testing if that helps.
Hello!
Sorry for the delay; I saw your comments pop up a few times but missed this topic.
This appears to be a follow-up for https://ww.wp.xz.cn/support/topic/use-the-seo-framework-for-open-graph-for-taxonomy-archives-only/.
“Out of scope for support” simply means they didn’t bother reaching out to their developers; it’s pretty lazy of BoldThemes to treat their customers this way. Yet, I am here doing both development and level 3 support.
I suggest urging them to forward your comments to a developer to look into compatibility with SEO plugins other than the artificially inflated two. I cannot speak highly of them if they do not even bother.
TSF’s API is simple, redundant, well-maintained, and entirely Open Source. If BoldThemes requires help from me integrating this, I can do so.
However, their plugins do not appear to be compatible with Open Source, so you’re not permitted to share it with others. I also cannot work with a single copy; I must be notified about API changes and be able to work with all future updates (preferably before they come out). It boils down to the fact that they must do the integration unless they’re willing to open communication with other developers.
Alas, I cannot even send them an email without first becoming a customer. Their gating behavior is why these forums have this rule: https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products.