Integration with your plugin

  • Resolved tphamdev12

    (@tphamdev12)


    9 months, 3 weeks ago

    Hello,

    We’ve developed a custom product gallery plugin that includes video functionality. We’d like to integrate your plugin with ours so that the heart icon for wishlist functionality appears correctly within our custom gallery, while keeping your plugin active.

    Here’s an example page: https://boironusa-staging.mystagingwebsite.com/product/dr-mom-kit/. It contains two product galleries—the first uses your default setup and is already integrated with your plugin. The second is powered by our custom plugin, which we now need to connect to yours.

    Could you please advise us on how best to proceed with the integration?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Taha

    (@tahaamin)

    9 months, 3 weeks ago

    Hi @tphamdev12,

    Thanks for reaching out — I hope you’re doing well.

    I’ve reviewed your email and forwarded it to our developer to assist with the integration you need. However, it would be very helpful if you could share the theme and plugin you’re using. This will allow us to replicate the setup on our end and provide you with the correct integration.

    Please consider submitting a support ticket with those details, and we’ll get back to you as soon as possible.

    Best regards,
    WPFactory Support Team

    Plugin Support Taha

    (@tahaamin)

    9 months, 2 weeks ago

    Hi @tphamdev12,

    I hope you are doing well. This is a follow-up email regarding your request.

    We checked the provided link, but it only contains one product, and we couldn’t locate the two you mentioned. Please consider providing more details — a recorded video of the issue would help speed up the debugging process.

    Our developer has reviewed your request, but it’s not very clear at the moment. If you need further assistance, please record a video, include more details, and, as mentioned before, you can also open a support ticket.

    Thank you for your understanding.

    Best regards,

    Thread Starter tphamdev12

    (@tphamdev12)

    9 months, 2 weeks ago

    Hello,

    I have figured it out by myself. Thank you for follow up. You can close this topic.

    Thank you again!

    Plugin Support Taha

    (@tahaamin)

    9 months, 1 week ago

    Hi @tphamdev12,

    You’re welcome! Please let us know if you need any further assistance.
    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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