Interference with the plug-in

  • tavikki

    (@tavikki)


    8 years, 3 months ago

    Hi Guys.

    I just installed Support Plus now and i love it, just had an issue after activating it. It interfered with our main category page. None of the products was visible. Anybody with some suggestions? I had to deactivate the system until it is resolved

    It did not show any products in the sub pages

    • This topic was modified 8 years, 3 months ago by tavikki.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • bertran

    (@bertran)

    8 years, 3 months ago

    It may have to do with jQuery: activating WP Support means deactivate anything that has jQuery in your site.

    WP Support Plus had itself many Javascript based on jQuery but they got rid of any line containing it.

    I like how things are improving, but each update is really painful. I still wouldn’t recommend to update from last 8 version.

    Thread Starter tavikki

    (@tavikki)

    8 years, 3 months ago

    Hi.

    Thanks for your reply. i already have the newest installed and i guess i cant go back. do you know of another tickt system to change to?

    Nikhil G

    (@nsgawli)

    8 years, 3 months ago

    Hi @tavikki,

    Can you please create a ticket on our site so that we check this issue on your site?

    Thread Starter tavikki

    (@tavikki)

    8 years, 3 months ago

    Wich site is that?

Viewing 4 replies - 1 through 4 (of 4 total)

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