Intermittent errors with menu display

  • Resolved dunnamana1

    (@dunnamana1)


    1 year, 12 months ago

    I have an intermittent issue with the menu presentation which can appear across all browsers and laptops approximately two to three times a week. The site is running wordpress 6.5.3 with a twenty twenty two theme. Normally, the screen looks like the first attachment but now and again users report the second attachment being displayed. I captured a screenshot of error messages using inspect as per final attachment. This is resolved by clearing cache but it is not a great user experience. It is working at the moment but I expect it will become an issue again very soon and I don’t believe we should have to keep clearing cache so regularly. I requested help from the developer forum on wordpress and they suggested I raise a ticket here. Hoping you can help.

    The page I need help with: [log in to see the link]

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  • wpmansour

    (@wpmansour)

    1 year, 12 months ago

    It looks like the issue is fixed, and I see a working website now: https://havenhorizons.com with WP-Optimize cache running on it. – https://prnt.sc/dVG7L3IeaaRf

    From your screenshot, I see two issues from the console:

    1. jQuery is not defined:
    • This error occurs because jQuery is not loaded or defined before your script tries to use it.
    • Checking for any conflicting plugins or scripts that might be deregistering jQuery or loading it incorrectly.

    2. HTTPS Error:

    • This error is because resources are being requested over HTTP instead of HTTPS, causing mixed content issues.
    • It can be fixed by:
      • Using a plugin like Really Simple SSL to automatically update URLs.
      • Manually checking and updating the URLs in your theme, plugins, and the WordPress database.
      • Also, make sure to use the .htaccess file to enforce HTTPS
    <IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
</IfModule>

    These steps should help maintain a secure and properly functioning website.

Viewing 1 replies (of 1 total)

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