Intermittent errors with menu display

  • Resolved dunnamana1

    (@dunnamana1)


    2 years ago

    I have an intermittent issue with the menu presentention which can appear across all browsers and laptops approximately once a week. The site is running wordpress 6.5.3 with a twenty twenty two theme. Normally, the screen looks like the first attachment but now and again users report the second attachment being displayed. This is resolved by clearing cache but it is not a great user experience. I captured a screenshot of some error message using inspect as per final attachment. Hoping you can help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Tridhya Tech Limited

    (@tridhyatechltd)

    2 years ago

    I just checked the link that you mentioned it is working correctly but if you facing this issue so deactivate the speed-optimizing plugin or exclude css and js from the plugin setting hope you are website working fine right now if you still facing the issue please do not hesitate to ask.

    Thread Starter dunnamana1

    (@dunnamana1)

    2 years ago

    Thanks for your speedy response – I excluded css and js from the plugin before but it the performance of the site went from a A rating to a D. Is there anyway around this ?

    Tridhya Tech Limited

    (@tridhyatechltd)

    2 years ago

    @dunnamana1 ,
    Most speed-optimized plugins do this for better speed you can contact plugin support to resolve this issue which speed-optimized plugin are you using??

    Thread Starter dunnamana1

    (@dunnamana1)

    2 years ago

    We are using wp-optimise so I’ll go ahead and raise a ticket with them. Thanks so much for your help.

    Tridhya Tech Limited

    (@tridhyatechltd)

    2 years ago

    @dunnamana1 your most welcome.

Viewing 5 replies - 1 through 5 (of 5 total)

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