Plugin Support
Lap
(@lapzor)
Koko aggregates the visits via a Wp-Cron background job that is supposed to run periodically.
It sounds like your WP-Cron wasn’t executing for awhile. You could investigate this further with a plugin like “Advanced Cron Manager”, maybe some other cron job is stuck on top of the queue?
Sometimes it helps to setup a manual cronjob via your hosting panel, that hit yoursite .com/wp-cron.php every 5 minutes to ensure all cronjobs are executed on time.
Hope that helps. If you have any questions, please let me know!
Hello Lap,
Thanks for your answer.
I checked the scheduling with Advanced Cron Manager and Koko analytics is set every minute and everything is “on queue”
If I run the job manually works correctly.
I will check if it works correctly tomorrow and I will let you know.
Thanks again.
Plugin Support
Lap
(@lapzor)
Is there some other task on the top of the queue that should have been executed but didn’t? Sometimes the whole queue can be on hold if some task is stuck. Just deleting that task may clear the issue.
The only odd thing that I found is that koko tasks are duplicated:
koko_analytics_aggregate_stats
koko_analytics_aggregate_stats
koko_analytics_prune_data
koko_analytics_prune_data
I don’t know if this is correct.
Thanks.
Plugin Support
Lap
(@lapzor)
It’s not correct, but it’s also not an issue / will not cause any problem.
You can if you want delete the duplicated tasks.
