Internal error 500

  • John

    (@dv1961)


    11 months, 1 week ago

    I’m moving site from a subdomain to another domain. It’s not working. The restore on the new domain completes. But when the page reloads either:

    1. Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
    2. Or the wordpress login page appears but it’s back to the subdomain, back where I started. Any ideas?
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support nicholas2019

    (@nicholas2019)

    11 months, 1 week ago

    Hello,

    Would you kindly send the debug information of the targte site to our support email at support(a)wpvivid.com please? We will analyze it thoroughly to identify the issue. Thank you in advance for your cooperation.

    To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email.

    Kind regards.

    Thread Starter John

    (@dv1961)

    11 months, 1 week ago

    The target site is unavailable due to the Internal Sever error. Is there a way of accessing the logs without using the wordpress dashboard?

    https://ww.wp.xz.cn/support/topic/internal-error-500-12/

    Plugin Support nicholas2019

    (@nicholas2019)

    11 months ago

    Hello, using an FTP client, connect to your web server and send the PHP error log and the WPvivid restore log to support(a)wpvivid.com. Be sure to include the link to your thread in the email.

Viewing 3 replies - 1 through 3 (of 3 total)

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