There’s probably some bad code or a conflict that’s breaking your admin functionality, which is something you probably already have figured out,
If that’s the case, your only option would be to go to the backend of your web host and delete the plugin folder for Jetpack, assuming that Jetpack is breaking your site. That will effectively uninstall Jetpack from your site and, if it was indeed the issue, restore your site.
White screens are not fun, but they happen. You’ll need to use your web host to manage the files without using WordPress until the error is resolved.
My guess is that something interrupted the install. Once you get your site back up, try reinstalling it but keep your backend file manager ready in case it goes down again. If it does go down again, remove the folder and provide an update here. At that point, you may have a conflict with another plugin, theme or custom code.
Hope this gets you back online
-Tyler
You could try editing some stuff in MySQL
I’ve contacted my webhost and they told me they are unable to help me with deleting the plugins or accessing the hcacces.
For now I can’t set-up any FTP because it seems that I don’t have the current logon info.
Maybe it is important to inform that I am a complete newbee on this matter and still try to find the ropes on how to fix this problem. I did not expect these kind of problems with just installing JetPack
Yeah, they probably don’t support editing WordPress for their clients. What host do you use? Maybe try doing a Google search for “How do I edit files on {name of your web host}”.
The folder for the Jetpack plugin will be inside /wp-content/plugins/
Okay ive done a lot since last time I posted. I am already able to get into the dashboard again and I have established a FTP with the help of my webhost.
I have deleted the JetPack plugin and then everything works again. But as soon as I want to install JetPack again, I get a internal error as soon as I want to activate it.
Anyone that can help me on this matter?
