Hello @bheem
Thank you for helping us in reproducing the issue.
We have notified the same to the developers and the fix will be included in one of the upcoming updates.
We seek your patience and understanding in this matter.
In the meamtime, if you need assistance with anything else, please let us know. We are here to help.
Hello @bheem
Please update to the latest version of the plugin, that should resolve the issue.
Thank you.
Thread Starter
bheem
(@bheem)
Hi, i did see the problem is resolved. But it was hec of time loss for me. Also are the problems in your plugin completely resolved? I removed your plugin from some of the sites due to the issue. Now though I like your plugin for its simplicity, I am worried to encounter any other issues in future. So for now I will take time to replace your plugin on those sites too.
Hello @bheem
Sorry for the unwanted delay. Until you sent us the video recording, we were not able to reproduce the issue and didn’t know about that.
We put priority tags to the issues and since this issue wasn’t breaking sites, we had to put a low priority in that.
However, we did fix the error within a week once we knew how to reproduce and released a beta version of the plugin with the fix.
Having bugs/issues in the plugin is inevitable and you can check the changelog od all the top plugins.
The only thing we can promise is that we tend to fix each and every reported error as soon as possible.
With that said, we are extremely sorry for any inconvenience that might have been caused due to the delay in getting this fixed in a stable version.
We will see definitely try and improve that moving forward.
We look forward to seeing you using the plugin again. Have a great weekend ahead!
P.S. We are more active in our support forums, emails and the Facebook group.