• Resolved kalynbrooke

    (@kalynbrooke)


    Hello,

    I’m using a genesis framwork with the lifestyle pro theme.

    For the plugin status my Cloud optimization API key is verified with 4,984 credits remaining

    gifsicle is installed
    safe mode is off exec(): enabled
    GD is installed
    getimagesize(): installed

    my problem is this: every time I try to optimize a file larger than about 550kb it doesn’t happen. If I do it in the bulk optimizer it just hangs up. If I try to do it from the media library I get this:
    ****
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.
    *****

    When I first got that I figured buying your cloud service would solve it… I was wrong. What do I need to do in order to optimize files larger than 550kb?

    https://ww.wp.xz.cn/plugins/ewww-image-optimizer/

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