Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, try switching to the Default theme (WordPress 1.5 – 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the Default theme (WordPress 1.5 – 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to activate and hopefully rule-out a theme-specific issue.
If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via FTP or SFTP and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your FTP or SFTP client to view invisible files.
If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.
Thread Starter
RubyA
(@rubya)
Thanks for replying
Its not the plugins or themes
What do I rename the .htaccess file to?
What do I rename the .htaccess file to?
Anything but .htaccess . Try just htaccess (remove the dot).
Thread Starter
RubyA
(@rubya)
right. sorry
I renamed it now this happens
Not Found
The requested URL /services/ was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.13 (Unix) mod_ssl/2.2.13 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 mod_perl/2.0.4 Perl/v5.8.8 Server at http://www.medicolegalreports.com.au Port 80
I don’t have access to the error logs so I’ll have to ask the hosting provider. They’ll most likely respond on Monday
In that case, name it back to .htaccess and look in your server error logs for any more descriptive errors during the time you saw the error.
If you can’t find or access your server error logs, contact your hosting provider.
Thread Starter
RubyA
(@rubya)
Thank you so much for your help. I have contacted them. They will reply on Monday
Thread Starter
RubyA
(@rubya)
They replied. said my folder permissions were 777 (they weren’t)
I found this and it worked
I would delete my .htaccess and create a new one in Notepad.
Open Notepad – hit space bar once – save file.
Upload it to your WP root and rename it .htaccess. CHMOD 666.
Update your permalinks – this writes to your .htaccess.
Change CHMOD to 644 on .htaccess for security.
Thanks for your help anyway 🙂
