What are you running server wise and what’s your WP version?
con
(@conschneider)
Engineer
Hi there,
A 500 server error masks the underlying condition and provides no debugging information. Normally any error does output additional details that provide information on the origin and type of error, this is called debug information. Debug information is necessary for developers to understand what occurred when. Based on this one can make deductions and try to formulate a diagnosis. This diagnosis can then be tested to see if it checks out.
500 errors are often setup so that an outside party does not get any information they can use to calibrate their attack vector. Most hosting providers log the information internally in this case. You will need to take a look at the debug logs to determine what went down.
WooCommerce also attempts to log any fatal errors. You can find these under WooCommerce > Status >> Logs (click on the tab). After clicking on the logs tab examine the dropdown on the right for any “fatal-errors” entry.
Kind regards,
