Internal Server Error 500

  • Resolved traveledwalls

    (@traveledwalls)


    9 years, 4 months ago

    Hi,

    This plugin is awesome, but I have a strange issue that I hope you can help me with. I have two identical sites that I’ve just started (one runs from the other’s subfolder through my webhost) and at first the plugin worked on both. After a few hours (no other plugins installed during this time but I did tweak the settings), anytime I tried to acces my shop page on the main site it said ‘Internal Server Error 500’. Oddly, everything is running smoothly on the exact same settings on the other site. When I deactivate your plugin everything works fine…

    I added more memory via ini.php but to no success.

    Any ideas please as I love how this plugin works on my .co.uk site.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeroen Sormani

    (@sormano)

    9 years, 4 months ago

    Hi,

    Hmm, thats very strange indeed!

    I’ve got no idea why that would happen from the top of my head, is your error log showing anything / could you try with WP_DEBUG enabled?
    https://codex.ww.wp.xz.cn/WP_DEBUG

    Thank you,
    Jeroen Sormani

    webmasterprd

    (@webmasterprd)

    9 years, 3 months ago

    Hi,

    I sort of have the same issue. The products load and filtering on a number of products visible on the page also works fine. When I try to show all product, the page goes blanc. In the console log I get a 500 Internal Server error. With WP_Debug enable I get this error:
    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 64 bytes) in /wp-includes/wp-db.php on line 1846

    Do you know how to fix this?

    Plugin Author Jeroen Sormani

    (@sormano)

    9 years, 3 months ago

    Hi,

    If that error is happening it means that you’re trying to load too many products, which your server can’t seem to handle.

    You can try to increase your server memory if your host allows it (/upgrade your host package), or of course choose to not offer the option to show all products, but a lesser number of products.

    Cheers,
    Jeroen

Viewing 3 replies - 1 through 3 (of 3 total)

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