Internal Server Error

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  • Plugin Author mkscripts

    (@mkscripts)

    5 years, 7 months ago

    Hi,

    The download files in the “dae-uploads” folder are protected, so the URLs cannot be accessed directly (resulting in a 403 or 500 error), only via the generated download link.

    We have tested your download form and this issue is related to your translation plugin. If the French language has been selected, the download link in the email will work fine, but if the English language has been selected the home page is loaded after clicking the download link.

    The (English) download link in the email is modified by your translation plugin, probably during the ‘wp_mail’ hook. You could check the documentation or ask your translation plugin’s support team how to disable this modification for links in emails (or to change this behavior in order to at least exclude your download links).

    If you have any more questions, feel free to ask.

    Kind regards,
    Team Download After Email

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