Internal server error

  • Resolved lemeilleur77

    (@lemeilleur77)


    4 years, 8 months ago

    Hi,

    After validating the payment:
    – payment is accepted
    – the order in Woocommerce is visible and in completed status
    – after validation of the payment, the page remains the same with the message “internal server error”
    – Woocommerce does not send the order confirmation email
    – the course is attributed to the one who registers
    – if the student buys several products (courses), only the 1st on the list will be allocated to the account.

    It seems have issue on this line (i saw i debug.log)

    $ret = $LPUser->enroll( $WPCourse->ID, $WPLPOrder->id, true );`

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Matías Anca

    (@matiasanca)

    4 years, 8 months ago

    Hi,

    Do you required to create an account on checkout?
    Could you please share your debug.log and any url site to check it?

    Thanks!

    Thread Starter lemeilleur77

    (@lemeilleur77)

    4 years, 8 months ago

    Hi,

    Thank you for your answer.

    It is proposed to create an account in checkout page or to connect with the exiting account. It worked before like this with this configuration. But I can change that and make test.

    I already sent you an email few days ago with debug files.

    Thanks !

    gumnutmagic

    (@gumnutmagic)

    4 years, 7 months ago

    We are also getting the same. When an existing, logged in user buys something, instead of progressing to the successful payment page, the user stays on the payment screen, but with a banner at the top saying “internal server error”. The actual payment and purchase are successful, but because it isn’t clear to the user, they end up trying again and spending a whole heap of money that then needs to be manually refunded.

    It appears to only happen with existing logged in users, not new users.

    Logs below:

    [Sun Oct 24 23:28:18.986663 2021] [proxy_fcgi:error] [pid 5915:tid
139736190498560] [client XXX.XXX.XXX.XXX:XXXXX] AH01071: Got error 'PHP
message: PHP Fatal error: Uncaught Error: Call to undefined method
LP_User::enroll() in
/home/XXXX/learn.gumnutmagic.com/wp-content/plugins/manca-lp-wc-integration/admin/enrollment-sync.php:60\nStack
trace:\n#0
/home/XXXX/learn.gumnutmagic.com/wp-includes/class-wp-hook.php(305):
lpwci_lp_enroll_on_wc_payment_complete(5338)\n#1
/home/XXXX/learn.gumnutmagic.com/wp-includes/class-wp-hook.php(327):
WP_Hook->apply_filters('', Array)\n#2
/home/XXXX/learn.gumnutmagic.com/wp-includes/plugin.php(470):
WP_Hook->do_action(Array)\n#3
/home/XXXX/learn.gumnutmagic.com/wp-content/plugins/woocommerce/includes/class-wc-order.php(364):
do_action('woocommerce_ord...', 5338,
Object(Automattic\\WooCommerce\\Admin\\Overrides\\Order))\n

    Cheers!

    gumnutmagic

    (@gumnutmagic)

    4 years, 7 months ago

    Just commenting out line 60 of enrollment-sync.php seems to fix the problem. Learnpress appears to have removed the $LPUser->enroll() function. For some reason the enrollment seems to still work without line 60.

    Thread Starter lemeilleur77

    (@lemeilleur77)

    4 years, 7 months ago

    Hi !

    @gumnutmagic I commented line 60 and now everything is working ! For new user or logged in users, they can get 2 course whithout any problem!

    Thanks you very much !!!

    Thread Starter lemeilleur77

    (@lemeilleur77)

    4 years, 7 months ago

    Thanks also Matias for this plugin !!!

    —- Problem fixed —-

    bedigital

    (@bedigital)

    4 years, 7 months ago

    Hi,

    we have the same issue.

    @matiasanca Do we need to force users to register a new account or log in if they already have one?

    If I comment out “line 60” will this cause any issue?

    Thanks,
    B

    Plugin Author Matías Anca

    (@matiasanca)

    4 years, 6 months ago

    Hi @lemeilleur77, @gumnutmagic , @bedigital
    There is a new version of the plugin which solves the problem with LearnPress 4. Please update the plugin to version 1.1.

    Thanks for being patiente.
    Regards,
    Matías Anca

    Plugin Author Matías Anca

    (@matiasanca)

    4 years, 6 months ago

    I’m so sorry.
    There was a problem with my SVN uploading version 1.1.
    The new version 1.1.2 solves the problem.

    Regards,
    Matías Anca

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Internal server error’ is closed to new replies.