internal server error

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support katereji

    (@katereji)

    2 years, 3 months ago

    Hello,
    Please, deactivate the plugin with “Complete deactivation” option enabled and then activate it again.

    1. Enter the Security by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Security by Cleantalk -> General settings)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Enter your access key in the plugin’s settings.
    Thread Starter sklaadv

    (@sklaadv)

    2 years, 3 months ago

    It still returns an Internal Server Error after “Getting CMS hashes”.

    This is the pop-up:

    Internal server error.
    Stage: file_system_analysis

    Plugin Support katereji

    (@katereji)

    2 years, 3 months ago

    For further actions please contact us by our private Ticket System:
    https://cleantalk.org/my/support/open.

    Please, paste the link to this topic, so we can identify you quickly.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    2 years, 3 months ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you need further support, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)

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