Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, try switching to the Twenty Fourteen theme to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.
If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via FTP or SFTP and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your FTP or SFTP client to view invisible files.
If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.
Hi, I think I have the same issue.
Site is: http://1072434896.test.prositehosting.co.uk/
Have tried renaming plugin folder, theme folders (running Genesis) and htaccess, all to no avail.
Error message is:
503 Service Temporarily Unavailable
nginx
Other pertinent info – the Genesis install is the second-to-latest version and I deleted TwentyFourteen along with all the other themes I wasn’t using, so I just got nothing when I renamed the theme folder.
In my error log I have the following (from the timestamp when I tried to access wp-admin):
[Mon Aug 11 22:04:43 2014] [warn] mod_fcgid: stderr: PHP Warning: include_once(/home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/genesis/lib/init.php): failed to open stream: No such file or directory in /home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/beautiful-pro/functions.php on line 6
[Mon Aug 11 22:04:43 2014] [warn] mod_fcgid: stderr: PHP Warning: include_once(): Failed opening ‘/home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/genesis/lib/init.php’ for inclusion (include_path=’.:/usr/share/pear’) in /home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/beautiful-pro/functions.php on line 6
[Mon Aug 11 22:04:43 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Call to undefined function genesis_unregister_layout() in /home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/beautiful-pro/functions.php on line 71
[Mon Aug 11 22:04:44 2014] [warn] mod_fcgid: stderr: PHP Warning: include_once(/home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/genesis/lib/init.php): failed to open stream: No such file or directory in /home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/beautiful-pro/functions.php on line 6
[Mon Aug 11 22:04:44 2014] [warn] mod_fcgid: stderr: PHP Warning: include_once(): Failed opening ‘/home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/genesis/lib/init.php’ for inclusion (include_path=’.:/usr/share/pear’) in /home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/beautiful-pro/functions.php on line 6
[Mon Aug 11 22:04:44 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Call to undefined function genesis_unregister_layout() in /home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/beautiful-pro/functions.php on line 71
[Mon Aug 11 22:04:49 2014] [warn] mod_fcgid: stderr: PHP Warning: include_once(/home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/genesis/lib/init.php): failed to open stream: No such file or directory in /home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/beautiful-pro/functions.php on line 6
[Mon Aug 11 22:04:49 2014] [warn] mod_fcgid: stderr: PHP Warning: include_once(): Failed opening ‘/home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/genesis/lib/init.php’ for inclusion (include_path=’.:/usr/share/pear’) in /home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/beautiful-pro/functions.php on line 6
[Mon Aug 11 22:04:49 2014] [warn] mod_fcgid: stderr: PHP Fatal error: Call to undefined function genesis_unregister_layout() in /home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/wp-content/themes/beautiful-pro/functions.php on line 71
[Mon Aug 11 22:05:32 2014] [error] [client 77.99.48.243] File does not exist: /home/linweb28/m/majesticcleaningsw.co.uk/user/htdocs/favicon.ico
Have manually updated WordPress and Genesis to latest versions and tried the renaming of folders again (this time with twentyFourteen available), error remains the same.
Oddly though no new errors in the log.
Really appreciate any help, hope I’m not spamming this thread with a different problem!
“503 Service Temporarily Unavailable” is very different from “500 Internal Server Error”.
Please open your own thread about that: http://ww.wp.xz.cn/support/forum/how-to-and-troubleshooting#postform
