Internal Server error after woocommerce update

  • Resolved emaeagle

    (@emaeagle)


    1 year ago

    Hi,

    I have a staging website on https://staging3.hitasonix.com/ and after updating woocommerce most of my pages give the error:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    I opened a ticket support with siteground and they told me to contact woocommerce since the error is coused by:

    [10-Jun-2025 08:41:41 UTC] La funzione WC_Cart::get_remove_url è deprecata dalla versione 3.3. Sostituiscila con wc_get_cart_remove_url.

    Credenziali per accedere:

    id siteground

    pw 16&z2@d123g|

    Grazie per il supporto!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Mahfuzur Rahman

    (@mahfuzurwp)

    1 year ago

    Hello @emaeagle ,

    Thank you for reaching out. I can certainly help you with the “Internal Server Error” you’re encountering on your staging site.

    The error log you provided, La funzione WC_Cart::get_remove_url è deprecata dalla versione 3.3. Sostituiscila con wc_get_cart_remove_url, indicates that a function in your current theme or another plugin is using outdated WooCommerce code. This is a common issue after updates.

    To help pinpoint the cause, could you please switch your theme to a default one, such as Storefront or Twenty Twenty-Four, and let us know if the error is resolved?

    If the error persists after changing the theme, I’ll need a bit more information to investigate further. Please provide the following:

    1. System Status Report: You can get this by navigating to WooCommerce > Status > Get system report > Copy for support.
    2. Fatal Error Logs: Please check for any recent fatal error logs under WooCommerce > Status > Logs. If you find any, you can copy the log and paste it into https://gist.github.com/ and then share the link with us.

    Lastly, please do not share sensitive information like passwords in a public forum, as it goes against our community guidelines. I strongly recommend changing that password immediately.

    I look forward to your response so we can get this sorted out for you.

Viewing 1 replies (of 1 total)

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