• Resolved mearman

    (@mearman)


    Hi there, I’ve just moved to a new site URL, after disabling Use a subdirectory for the default language, the default language works normally.

    But after going to my translated subdirectory I get an Internal Server Error and the following in the server log:
    Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary

    So I’m assuming this is an issue with the plugin’s redirects.
    I’ve had a look at the config in wp_options table at the trp entries and I can’t find anything relevant?

Viewing 1 replies (of 1 total)
  • Hi there,

    You didn’t mention it, but I suppose the error you get is error 500.

    The 500 error (or sometimes a white page or “The site is experiencing technical difficulties.”) is a very general server error.

    One of the first web search results says that “The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the web site’s server but the server could not be more specific on what the exact problem is.”​​

    To debug this further, please follow these steps:
    ​​
    1. Ask your host to identify this specific error and/or for the PHP error log.
    2. Try and increase your WordPress memory limit: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
    3. set WP_DEBUG to true in wp_config.php file: https://codex.ww.wp.xz.cn/WP_DEBUG and try again. See if you get any errors.
    ​4. Check if you have duplicate entries in your *trp_* tables from the database. If you do, you can use the Remove duplicate rows option from TP Settings –> Advanced tab to clear them.
    5. Try to do a conflict test (ideally in a staging environment):
    ​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.
    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    It might also be possible that you didn’t do a proper search replace in database. Can you let us know what you used? This link might prove useful: https://github.com/interconnectit/Search-Replace-DB

    Best regards,
    Cristian

Viewing 1 replies (of 1 total)

The topic ‘Internal server error on new sit url’ is closed to new replies.