Internal server error. Stage: file_system_analysis

  • Resolved grizzly156

    (@grizzly156)


    1 year, 2 months ago

    Running a scan in CleanTalk and it seems to be reporting an error within itself. This seems to coincide with repeated email warnings –

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Security by CleanTalk.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support katereji

    (@katereji)

    1 year, 2 months ago

    Hello,
    Could you please deactivate the plugin with the “Complete deactivation” option enabled and then activate it again?

    1. Enter the Security by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Security by Cleantalk -> General settings)
    2. Check the settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Enter your access key in the plugin’s settings.

    If the error apeared again please contact our support team via ticket system: https://cleantalk.org/my/support/open. Please, paste the link to this topic, so we can identify you quickly.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    1 year, 2 months ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

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