Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author pacethemes

    (@pacethemes)

    Hello,

    Do you have Quest Plus installed as well ? Any chance you can take a look at the error logs ? Maybe the GoDaddy Dashboard has the logs ?

    Thread Starter barryclasper

    (@barryclasper)

    I do not have Quest Plus installed. I could take a look at the error logs if I knew where to find them. (I’m a complete rookie to all this). On the GoDaddy site the File Manager for my site shows a “logs” folder under the Root directory. I did a search on the work “error” and there was nothing. I’m not sure the error logs would be in there. Can you tell me where they might be?
    Barry

    Same here!

    [Mon Nov 09 16:00:36 2015] [error] [client 213.188.40.47] PHP Fatal error: Internal Zend error - Missing class information for in /var/apache2/sites/blog.confirm.ch/htdocs/wp-content/themes/quest/inc/pagebuilder/helper.php on line 7, referer: https://blog.confirm.ch/wp-admin/post.php?post=909&action=edit

    Theme Author pacethemes

    (@pacethemes)

    Are you running APC ? I couldn’t reproduce this issue to troubleshoot this, can you provide me your complete server setup information ? Also when does this issue occur ?

Viewing 4 replies - 1 through 4 (of 4 total)

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