Invalid activation key

  • Resolved Noein79

    (@noein79)


    2 years, 8 months ago

    Hi,

    I have a problem with this plugin.
    On profile builder I have activated the option to send to the user an email to activate the account after registration.
    The email with the activation link is sent correctly to the user, clicking on the link takes you to the email confirmation page, but here you receive the error message: “Invalid activation key” (and obviously, the account is not authenticated).
    I also tried on a new WordPress installation to dispel any doubts about conflicts between plugins, but the problem remains.
    Any suggestions?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Madalina Ruzsa

    (@madalinaruzsa)

    2 years, 8 months ago

    Hi @noein79,

    It’s a bug from our side, we apologize for the inconvenience! Once the development team will solve the bug I will let you know.

    Thread Starter Noein79

    (@noein79)

    2 years, 8 months ago

    Hi @madalinaruzsa,

    I’ll wait for updates then. Do you have any predictions on when this bug might be fixed? Just to know whether to include the plugin in my project or look for another solution.

    Thank you very much for your help!

    michelefo91

    (@michelefo91)

    2 years, 8 months ago

    Good morning, I too have the same problem, is there any news?

    • This reply was modified 2 years, 8 months ago by michelefo91.
    obiuno

    (@obiuno)

    2 years, 7 months ago

    Since we got an update 5 days ago…is there any solution in this case??
    The bizarre case is that I have installed it in 2 sites. In the first site which runs under a temporary domain it functions greatly in the second site which runs on a production domain it returns the error “invalid activation key” upon clicking the link on the confirmation email.

    Is there any chance of a solution?

    Marco Panichi

    (@marcopanichi)

    2 years, 7 months ago

    Same problem here :/

    Arnoud Klaren

    (@aklaren)

    2 years, 7 months ago

    Same problem here on a virgin WP installation. I noticed that a debug log shows:

    WordPress databasefout: [Table ‘xxx.wp_signups’ doesn’t exist]
    SELECT * FROM wp_signups WHERE activation_key = 'xxx'
    Warning: Attempt to read property “user_login” on null in /home/xxx/xxx.nl/wp-content/plugins/profile-builder/front-end/register.php on line 49

    Deprecated: trim(): Passing null to parameter #1 ($string) of type string is deprecated in /home/xxx/xxx.nl/wp-content/plugins/profile-builder/front-end/register.php on line 49

    Warning: Attempt to read property “user_email” on null in /home/xxx/xxx.nl/wp-content/plugins/profile-builder/front-end/register.php on line 51

    The table wp_signups is indeed missing and normally only exists on WordPress Multisite database (which I do not use).

    Plugin Support Madalina Ruzsa

    (@madalinaruzsa)

    2 years, 7 months ago

    We deeply apologize for the delayed answer!

    The development team has finished fixing the issue and it will be added in the next update of Profile Builder. Meanwhile, until we release the next update you can download the latest version of Profile Builder that contains this fix from here: https://www.cozmoslabs.com/download/2283043/?tmstv=1698135210

    After you install the archive from the above link go to Profile Builder-> Settings-> General-> Disable the Email Confirmation functionality and reactivate it back.

    Arnoud Klaren

    (@aklaren)

    2 years, 7 months ago

    I can confirm that it works (even without “Save changes” between disabling and enabling the option). Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

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