Invalid or corrupted PDF

  • Resolved momabdou

    (@momabdou)


    1 year, 3 months ago

    I am using the latest versions, but I received a message stating “Invalid or corrupted PDF.” The PDF file works fine for me and on the website, but it does not function properly with PDF Embedder.

    Additionally, my clients using iPhones or iPads are experiencing an issue where they cannot scroll the page in full-page mode—it freezes on the first page.

    Could you please help resolve these issues?

    Current versions:
    PDF Embedder: Version 4.9.0

    PDF Embedder Premium (Pro): Version 5.3.0 

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    1 year, 3 months ago

    Thank you for the provided information.

    We aim to resolve this mobile-related version in the next version of the PDF Embedder Premium.

    Regarding the “invalid or corrupted PDF”, I’m afraid I need more information. You can reach out to our support on wp-pdf.com, and we will happily assist you.

    Have a great week.

    Thread Starter momabdou

    (@momabdou)

    1 year, 3 months ago

    I sent the problem to the support email four days ago, but it has not been resolved yet.

    Plugin Author Slava Abakumov

    (@slaffik)

    1 year, 3 months ago

    I would appreciate it if you could reply to my questions about Cloudflare. I asked them last week in our email thread, and repeated today again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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