invalid password reset link

  • Resolved rony93

    (@rony93)


    4 years, 11 months ago

    Hello, I’m using the latest versions of
    Uncanny Toolkit for LearnDash 3.5.1
    Uncanny Toolkit Pro for LearnDash 3.7.8
    I’m using the pro feature “Front End Login ” and when trying to reset any user password it always shows the message ” invalid password reset link “.
    tired to disable the cache on the login and reset password pages and it did not work.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Uncanny Owl

    (@uncannyowl)

    4 years, 11 months ago

    Sorry @rony93 , it almost certainly is still a caching issue. Have you checked with your host too? Maybe they have something in place. Can you also confirm this is not on your homepage? (Some hosts don’t allow homepages to be excluded from caching.)

    The one other thing to check is if you route your emails through a third party. Sometimes link tracking systems modify the URL and it breaks the reset. If you are using something external for your email, can you try turning link tracking off?

    Plugin Author Uncanny Owl

    (@uncannyowl)

    4 years, 11 months ago

    Hi @rony93 , I hope you were able to resolve things. Given that this ticket is over 3 weeks old without an update, we’ll go ahead and close it. Feel free to open it up though if you are still having issues.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘invalid password reset link’ is closed to new replies.