invalid template

  • Resolved carworldnow

    (@carworldnow)


    6 years, 8 months ago

    Hi,

    am getting below error.

    How to solve this? it is not practical to create template before for each notification.

    Below SMS was sent but, unfortunately, we could not deliver it​ ​due to invalid template match.
    Al Seller: A new vendor RITVIKA TRENDS added .
    If you ​feel this should get delivered, you can request it for approval from your http://www.smsalert.co.in dashboard,

Viewing 1 replies (of 1 total)
  • Plugin Author Cozy Vision

    (@cozyvision1)

    6 years, 8 months ago

    Hello,

    Thank you for contacting us.

    As per TRAI Guidelines any sms sent through transactional route, has to be pre-approved.

    Template approval is a one time process, and there is no need to request approval everytime before sending every notification.

    I can see an email thread from your end on [email protected], all emails are answered, and we even tried to call you to explain and help you resolve your concern, but unfortunately you did not answered our call.

    Please call back on 080-1055-1055 so that we can help you setup the plugin.

    • This reply was modified 6 years, 8 months ago by Cozy Vision.
Viewing 1 replies (of 1 total)

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