invalid_request_error – Stripe

  • Resolved gpourbaix

    (@gpourbaix)


    2 years, 5 months ago

    Hello,

    I’ve got an issue with a customer. It’s the second payment I have this error on Stripe : 

    invalid_request_error – source
    You cannot create a charge with a PaymentMethod. Use the Payment Intents API instead.

    The subscription was working fine for a year and then it stopped working. It seems there’s only one customer so far that has this issue.

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Swings

    (@wpswings)

    2 years, 5 months ago

    Hello,

    There are some changes in the stripe due to that error comes, the user will need to subscriber again

    Thank you

    Thread Starter gpourbaix

    (@gpourbaix)

    2 years, 5 months ago

    Hello, thanks for your feedback.

    I’ve just got another failure with another customer..

    What changes are you talking about ? Does it mean it will happen to all of my customers ?

    I cannot ask them to subscribe again… There are engaged and most of them just wont do it.

    Any solution that would not involve customer action ?

    Best regards

    Plugin Author WP Swings

    (@wpswings)

    2 years, 5 months ago

    Hello,

    Please connect with our support, we need to check for possible solution and than only we can suggest something

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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